If you have an issue or a concern with an item, please contact our Client Relations Department at 1-88 and we will do our best to ensure you remain a satisfied customer.Simply show us where you found a lower price and we will beat it by 10%.
We pride ourselves on our competitive pricing and guarantee the lowest price available for our items with a price match guarantee.Please check with the manufacturer if you need technical information about a part and ask all necessary questions prior to purchase.Please refer to pictures to determine condition and specifications of an item. All our items are guaranteed to be as pictured in the listing, and in working condition, unless specified otherwise.Freight orders that are prepared for shipment and cancelled are subject to a 20% service fee.If the buyer wishes to ship the order to a different address, they will be responsible for the full cost of shipping prior to re-sending the item. Undeliverable orders that have been returned back to our facility are subject to a refund less a 20% service fee if they are unclaimed within 7 days of customer contact.Any item that is altered without prior consent from supplier will void the warranty and will not be eligible for refund.All security seals shall be in an unmodified state and must match our records.The removal of a Product from an original manufacturer’s packaging or tampering with any factory seals will void any refund or return request. Products identified and purchased as New Products must be returned in their original packaging.Cut off time is 2:00PM EST Rush pick-up fees: $25.00 USD - When order is equal or more than $200.00 USD $15.00 USD - When order is under $200.00 USD. For shipping inquiries, please contact customer support at: 1.888.995.9813 Rush pick-ups require a 1 hour notice. INTERNATIONAL BUYERS: Import duties, taxes, and charges are the buyer's responsibility. You may also choose to have your shipment picked up by your carrier.
Please contact us for freight shipping quotes.Collect Shipping Option available via UPS & FedEx.Expedited UPS shipping cut-off time is 4:00PM EST Monday-Friday.
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